Shipping and Delivery
We're thrilled to ship worldwide! Learn more about our process:
Shipping Methods
We choose the best way to send your order:
- China warehouse: ePacket or EMS
- US warehouse: USPS
Global Coverage
Free shipping to 200+ countries. A few exceptions apply.
Customs Info
You may face customs fees upon delivery.
Shipping Times
Estimated times (excluding 2-5 day processing):
- Asia: 10-20 Business days
- US, Canada, Europe, Australia, New Zealand: 10-30 Business days
- Central & South America: 15-30 Business days
- Africa: 15-45 Business days
Tracking Info
You'll receive tracking details via email. Contact us if it's delayed.
Package Details
Items might arrive separately for efficiency.
Any questions? Contact us anytime!
Refunds & Returns
Order Changes
Orders can be changed or canceled before shipping.
Refunds
Request a refund or reship if:
- Items late (45 days, excluding 2-5 day processing)
- Wrong item
- Unwanted item (return at your cost, unused)
No refund if:
- Your mistake (wrong address)
- Out of our control (customs, disasters)
- Unforeseen situations
*Refund request within 15 days after 45-day guarantee period via contact page.
If approved, refund processed in 14 days.
Exchanges
Want to exchange? Let us know!
Don't return without authorization.
Customer reviews